Legal
Privacy Policy
We collect only what we need to get your ticket to you. Here is exactly what we collect, why, and how it is protected.
Tricks Mania 2.0 — Fazil Basheer Live · June 28, 2026 · Balakrishna Convention Centre, Pathanamthitta · Last updated: May 2026
Information We Collect
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When you purchase a ticket, we collect your full name, email address, and mobile phone number.
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We collect your transaction reference ID to link your payment to your order and enable ticket lookup.
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Payment card or UPI details are processed entirely by our payment partners (Cashfree Payments / Razorpay) and are never transmitted to or stored on our servers.
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We do not collect browsing data, location data, or any information beyond what is necessary to issue and deliver your ticket.
How We Use Your Data
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Your name, email, and phone are used solely to issue your ticket, send your QR code via email, and communicate essential event updates (e.g. venue changes, date changes).
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We do not use your personal data for marketing, advertising, or profiling purposes.
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We do not sell, rent, or share your personal data with any third party for commercial purposes.
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Your email address may be used to send you a single post-event communication only if you have not opted out.
Payment Processing
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All payment transactions are processed by Cashfree Payments and/or Razorpay, which are PCI-DSS compliant payment processors authorised by the Reserve Bank of India.
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When you make a payment, you are subject to the privacy policy and terms of the relevant payment processor. We encourage you to review their policies before proceeding.
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We receive a payment confirmation and a transaction reference from the payment processor. We do not receive, store, or have access to your full card number, CVV, UPI PIN, or net banking credentials.
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Cashfree Payments: cashfree.com/privacy · Razorpay: razorpay.com/privacy
Cookies & Tracking
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This website uses a single functional cookie used exclusively for the admin dashboard. It is never set for regular visitors.
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We use anonymous analytics and speed insights for aggregate performance monitoring. No personally identifiable information is collected by these tools.
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We do not use advertising cookies, third-party tracking pixels, or any cross-site tracking technology.
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You can disable cookies in your browser settings at any time. This will not affect your ability to purchase or access your ticket.
Data Retention
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Your personal data is retained for a minimum of 90 days after the event date for dispute resolution, fraud prevention, and compliance purposes.
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After this period, your data may be anonymised or deleted at our discretion, unless a longer retention period is required by applicable law.
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You may request deletion of your data at any time by contacting us (see Section 07). Requests will be honoured within 30 days, subject to legal retention obligations.
Data Storage & Security
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Your data is stored on Supabase — a cloud database platform hosted on AWS infrastructure. Data may reside in servers located outside India. By purchasing a ticket, you consent to this transfer.
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Transactional emails (ticket delivery) are sent via Brevo (formerly Sendinblue), a GDPR-compliant email service provider.
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This website is hosted on Vercel. Vercel may process request metadata (IP address, browser headers) as part of standard web hosting operations.
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We implement reasonable technical and organisational measures to protect your data, including HMAC-signed ticket tokens, encrypted session cookies, and row-level access controls on our database.
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No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
Your Rights
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Under the Digital Personal Data Protection Act, 2023 (India), you have the right to access, correct, and request erasure of your personal data.
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You have the right to withdraw consent to processing at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
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You have the right to file a grievance with us and, if unresolved, with the Data Protection Board of India.
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To exercise any of these rights, contact us at adarshtriada@gmail.com. We will respond within 30 days.
Changes to This Policy
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This privacy policy may be updated from time to time. The most current version will always be available at this URL.
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If we make material changes that affect how we use your data, we will notify registered ticket holders via email.
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Continued use of this website after an update constitutes acceptance of the revised policy.
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Last updated: May 2026.
Grievance Officer
For data requests, corrections, or privacy concerns — email us at adarshtriada@gmail.com. We respond within 30 days.
